Noiseyard Help Center

You can remove your mailbox whenever you like. It works until the end of the period you already paid for. Then it stops receiving and sending mail, and you have 30 days to sign in and save your emails before it is deleted. If you do not need them, you can also delete it right away.

To remove it:

1. Go to Site Management, then Mailbox.

2. Click Remove Mailbox and confirm. The page tells you the exact dates.

Here is what happens after that:

1. Until the end of your paid period: nothing changes. Mail still arrives and you can still send.

2. The next 30 days: the mailbox no longer receives or sends mail, but you can still sign in, in webmail or your mail app, and save or forward everything you want to keep.

3. After those 30 days: the mailbox and its emails are deleted for good.

Do not need your emails? After you remove it, click Delete mailbox on the same page. The mailbox and its emails are deleted right away, and then you can change your domain or add a new mailbox.

We email you along the way, so the dates are never a surprise. Changed your mind before it is deleted? Click Keep mailbox on the same page. It goes back on your plan, works again right away and keeps all your emails.

Please note that:

• Removing takes the add-on off your next receipt. There is no refund for the period you already paid for, which is why the mailbox keeps working until that period ends. If you delete it sooner, that part is not refunded either.

• Save what matters during the 30 day window. The simplest way is to add the mailbox to a mail app and drag the messages you want into another account.

• Once it is deleted we cannot bring the emails back, so do not leave it to the last day.