Any questions?
Go ahead and send us an e-mail explaining what you need help with - setup, design, sales tools, or anything else.
We reply fast and aim to get back to you within one business day with clear, hands-on help.
Any questions?
Go ahead and send us an e-mail explaining what you need help with - setup, design, sales tools, or anything else.
We reply fast and aim to get back to you within one business day with clear, hands-on help.
Email does not move automatically when you transfer a domain. If you use an email address on your domain, like name@yourdomain.com, we need your email settings so it keeps working after the move.
A domain transfer moves only the registration. The settings that route your email to your inbox (called MX records, plus SPF, DKIM, and DMARC records if your email provider uses them) have to be added again on the new side. If they are not, messages stop arriving even though your domain and website are fine.
To keep your email working, the best time to act is before the transfer:
Tell us you use email on the domain when you email support@noiseyard.com to start your transfer.
Let us know who hosts your email, for example Google Workspace, Microsoft 365, or an inbox that came with your old website plan.
Send us your email records from your current provider: the MX records at least, and the SPF/TXT, DKIM, and DMARC records if they have them. We add them on our side so your inbox keeps working.
Please note that:
If your inbox was provided by the company you are leaving (for example an inbox included in your old website plan), closing that account can also close the inbox. In that case you may need a separate email service. Tell us your setup and we will point you in the right direction.
Already transferred and your email stopped working? It is fixable and your messages are not lost. See: My email stopped working after I transferred my domain to Noiseyard. How do I fix it?
If you only use your domain for your website and do not have any email addresses on it, there is nothing extra to do here.
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