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Any questions?
Go ahead and send us an e-mail explaining the topic you need our help with!
We will get back to you within one business day.
Selling Tools & Getting Paid
Account and Subscription
Website Content
Website Design
Domain Name
Newsletter Tools
Selling Tools & Getting Paid
Discounts & Download Codes
Tracking & Visitor Data
Yes, but only if the order hasn’t entered fulfillment yet.
From your Printful Dashboard → Orders, you can make certain changes (like updating address, shipping method, or canceling entirely) while the order is still in a "Pending" status.
Once fulfillment has started (e.g., printing/packing), changes or cancellations aren’t possible.
Learn more here: Can I change or cancel an order that is already submitted? – Printful Help Center
