Noiseyard Help

To change your Tier:

1. Visit your Control Panel.

2. Click “Your Plan & Payment” button at the bottom-right of the page

3. Here you can see what Tier you are currently on, and your options for different Tiers. Decide on what Tier you’d like to start using and click “Change to Tier…” button.

4. Carefully read the information displayed in the modal, and if you are sure about changing your Tier, press “Proceed to change” button.

5. Choose your subscription type from the next modal. Please carefully read the information displayed in the modal.

6. Press “Confirm Tier Change” button to confirm the change.

Please note that:

• Refer to Can I switch to a different Tier immediately? to prevent any potential inconveniences.

• If you are not seeing a “Change to Tier” button for the Tier you’d ilke to switch to, there might be several reasons:

  1. You are exceeding the image count of the Tier you are trying to select. You can delete unused images using Image Manager, if possible, to fit your desired Tier's limitations. You can monitor current image count of your musician website in Insights section in the Control Panel. For details, refer to: Where can I monitor the current image/minute count of my website?

  2. You are exceeding the minute count of the Tier you are trying to select. You can delete some of your tracks, if possible, to fit your desired Tier's limitations. You can monitor current minute count of your musician website in Insights section in the Control Panel. For details, refer to: Where can I monitor the current image/minute count of my website?

  3. You are exceeding both image and minute count of the Tier you are trying to select. You can delete unused images using Image Manager and delete some of your tracks, if possible, to fit your desired Tier's limitations. To learn about Tier limitations, please visit https://noiseyard.com/en/pricing or Can you tell me about the Tiers?

Please note that:

• When you upgrade, the new tier takes effect immediately, but the price adjustment will be reflected in your next billing cycle. If you downgrade, a credit for the unused portion of your current plan will be applied to your next invoice.