Help

Here are the answers to the questions you may have about your Noiseyard website, subscription and more.

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Selling Tools & Getting Paid

    • What can I sell in my Noiseyard Store?
    • Anything related to your music and band or artist identity can be sold in your Noiseyard Store.

      To give you some ideas:

      • Physical copies of releases: CDs, vinyl records, or cassettes of your albums.

      • Merchandise: T-shirts, hoodies, hats, posters, stickers, and other clothing or accessories featuring your logo, artwork, or lyrics.

      • Instrument Accessories: Items like guitar picks, drumsticks, or instrument straps branded with your logo.

      • Artwork and Prints: Prints of album artwork, photography, or other visual art created by you, or represent your music.

      We offer you different store options in Noiseyard. You can set up a Noiseyard Store to sell directly from your website in Noiseyard. Or, if you have a store in another website, we got you covered! You can also link your outside store in your Noiseyard website by changing your Store Type.

      Want to learn more about Store Types? This article will help: Can you explain the Store Types?

    • How to add a Store in my Noiseyard website?
    • Setting up a store in your musician website to sell your merch is very easy!

      We offer you different store options in Noiseyard. You can set up a Noiseyard Store to sell directly from your website in Noiseyard. Or, if you have a store in another website, we got you covered! You can also link your outside store in your Noiseyard website by changing your Store Type. Want to learn more about Store Types? This article will help: Can you explain the Store Types?

       

      To add a Store in your musician/band website:

      1. Follow the steps here and add a “Store” page: How to add pages to my website?

      2. After adding your Store page, visit your Control Panel.

      3. Click on “Store” card from Edit Pages section. This will take you to Edit Site.

      4. From Page Overview, select your Store Type.

      -OR-

      1. Follow the steps here and add a “Store” page: How to add pages to my website?

      2. After adding your Store page, visit your Control Panel.

      3. Select “Store” from Page dropdown menu, if not already selected.

      4. From Page Overview, select your Store Type.

       

      If you've selected Noiseyard Store (Option 1) as your store type:

      1. Scroll to “Shipping Cost”.

      2. Set your shipping price for different locations or select Free Shipping. To add more locations, simply press “Add more” from the buttom-right.

      You can proceed to adding your products. Follow the steps to add products in your Store: How to add product to my Store?

       

      If you've selected Link Outside as your store type, and still prefer to show product catalogue (Option 2):

      1. Each time you add a new product, paste the link to the product from your external store into the "Product Link in Store" section.

      You can proceed to adding your products. Follow the steps to add products in your Store: How to add product to my Store?

       

      If you've selected Link Outside as your store type, and preferred not to show product catalogue (Option 3):

      1. Scroll to “Store Link”.

      2. Paste the link to your outside store in the text field. This way, the fans visiting your Store page, will be welcomed with a button redirecting to your original store.

       

      Please note that:

      • For Option 1, if you didn’t set a shipping price, your products will not be purchasable in your website to prevent any possible confusions occur between you and your fans.

    • Can you explain the Store Types?
    • Our goal is to make sure we meet every one of your website needs as an artist, and selling merch is one of them! We offer you different store options in Noiseyard. You can set up a Noiseyard Store to sell directly from your website in Noiseyard. Or, if you have a store in another website, you can also link your outside store in your Noiseyard website by changing your Store Type.

      There are three different Store type options we offer in Noiseyard:

      1. Sell from Noiseyard

      2. Redirect to an external store but still show product catalogue

      3. Redirect to an external store and do not show product catalogue

       

      In Option 1, you will be able to add products to your Store and sell them via Noiseyard. We do not take any commissions from your sales, and you will receive payments directly to your account. We will also offer you sales reports and statistics. These two articles will aid you if you’d like to go deeper into the subject: What should I do to receive payment from my music / merch sales? & Which payment gateways can I use to get paid?

       

      The main difference between options 2 and 3 is whether the product catalog is displayed on the page or not.

      In Option 2, you will need to create a copy of your product catalogue in your original store, and individually link the products. This way, “Store” page in your Noiseyard website will appear like a regular store with a scrollable merch catalogue. However, your fans will be redirected to the product page in your original store if they decide to buy the product.

      In Option 3, fans visiting your Store page will be welcomed with a button redirecting them to your original store, rather than your actual catalogue of merch. For this option, you only need to provide us the link to your original store.

    • How to add a product to my Store?
    • To add a product in your Store page:

      1. Visit your Control Panel.

      2. Select “Store” from Edit Content dropdown menu, if not already selected.

      3. Click on “Add Content” card.

      This will create the space needed to showcase your new product.

      -OR-

      1. Go to Edit Site.

      2. Select “Store” from Page dropdown menu, if not already selected.

      3. Click on “Add more” under Content Overview or select “Edit Contents” tab and press “Add More” button at the bottom-right.

      Both these actions will create the space needed to showcase your new product.

      If you've selected Noiseyard Store (Option 1) as your store type:

      1. Select the Product Type of the new product you’re adding from the dropdown menu.

      2. Select the album related to this product, if possible. Enter the product name and product info in related text fields. Add up to 5 images of your product to showcase in product catalogue.

      3. If there are variations of the product, go to “Product Variations” and enter the names of different variations by clicking “Add more” from bottom-right. Eg. "Size": S, M, L

      4. Set your price, select shipping cost and optionally enter how many products are in stock.

      5. To keep adding more products to your Store page, simply click “Add More” button at the bottom-right of the Edit Section and repeat this steps.

       

      If you've selected Link Outside as your store type, and still prefer to show product catalogue (Option 2):

      1. Select the Product Type of the new product you’re adding from the dropdown menu.

      2. Select the album related to this product, if possible. Enter the product name and product info in related text fields. Add an image of your product to showcase in product catalogue.

      3. Enter the link of the product in your original store in “Product Link to Store” field.

      4. Select the right inventory option for you, if not already selected.

      5. To keep adding more products to your Store page, simply click “Add More” button at the bottom-right of the Edit Section and repeat this steps.

      Please note that:

      • If you’ve renamed the page, please look for the name you’ve set instead of “Store”.

    • How to delete a product from my store?
    • To delete a product from your Store page:

      1. Visit your Control Panel.

      2. Select “Store” from Edit Content dropdown menu, if not already selected.

      3. Click on the card of the product you’d like to delete. This will open the details of the product.

      4. Scroll to the end of Edit Content tab and press “Delete” button.

      5. Confirm your decision by pressing “Delete” button from the modal.

      The changes will be applied right away.

      -OR-

      1. Visit your Control Panel.

      2. Select “Store” from Edit Pages section.

      3. Scroll to the end of Page Overview. You will see all of your products in Content Overview.

      4. Under Content Overview, click the trash can icon next to the product you’d like to delete.

      5. Confirm your decision by pressing “Delete” button from the modal.

      The changes will be applied right away.

      -OR-

      1. Go to Edit Site.

      2. Select “Store” from Page dropdown menu, if not already selected.

      3. Scroll to the end of Page Overview. You will see all of your products in Content Overview.

      4. From Content Overview, click the trash can icon next to the product you’d like to delete.

      5. Confirm your decision by pressing “Delete” button from the modal.

      The changes will be applied right away.

    • How can I see what products are in my Store?
    • To see what products are in your product catalogue:

      1. Visit your Control Panel.

      2. Click on “Store” card from Edit Page. This will take you to Edit Site.

      3. Scroll to Content Overview.

      You can see the current products in your Store listed here.

    • Why does the Order/Buy button seem blocked in my website?
    • Disabling Order/Buy buttons on your website occurs when crucial information is missing. Our goal by disabling the "Buy" button is to safeguard you and your fans from potential inconveniences.

      This crucial information may include:

      • Shipping prices haven't been set up.

      • Your bank account to receive payments is not connected to your Noiseyard account.

      To set your shipping price, go to your Store page and scroll to Shipping Cost under Page Overview.

      To connect your account to a payment processer, follow this article: What should I do to receive payments?

    • How can I view my recent transactions / sales?
    • To see your recent transactions / sales:

      1. Go to your Control Panel.

      2. Click on “Sales” button under Marketing.

      You can see a detailed list of your sales here, including purchase date, bought items and total payment.

    • How can I generate download codes for my music?
    • To generate download codes:

      1. Visit your Control Panel.

      2. Click “Download Codes” under Marketing.

      3. Press “Create New” from bottom-right.

      4. Assign a name to the batch for clear identification of the codes, such as "Promo Codes for Album 1".

      5. Select the album you’d like to generate download codes for from the drawer component.

      6. Click “Save”.

      Your download codes will be generated right away.

    • How to create discounts on my Noiseyard store products?
    • To create a discount on a store product in your website: 

      1. Visit your Control Panel.

      2. Click “Discounted Items” under Marketing.

      3. Press “Create New” from bottom-right.

      4. Select “Store Product” from Item Type dropdown menu.

      5. Select the product you'd like to create a discount for from Discounted Item dropdown menu.

      6. Set the discounted price for the item.

      7. Click “Save”.

      Your discount will be created right away.

    • How to create discounts on my digital tracks/albums?
    • To create a discount on digital tracks/albums on your musician website:

      1. Visit your Control Panel.

      2. Click “Discounted Items” under Marketing.

      3. Press “Create New” from bottom-right.

      4. Select “Digital Album/Track” from Item Type dropdown menu.

      5. Select the album you'd like to create a discount for from Discounted Item dropdown menu.

      6. Set the discounted price for the album and tracks.

      7. Click “Save”.

      Your discount will be created right away.

    • How to create coupon codes?
    • To generate coupon codes:

      1. Visit your Control Panel.

      2. Click “Coupon Codes” under Marketing.

      3. Press “Create New” from bottom-right.

      4. Enter the code for this discount. This code will be entered by your fans in checkout. For example, if you are providing a 20% discount with this code, you can name it “ARTISTNAME20”.

      5. Set the discount amount the code will provide. You can set a discount by percentage, eg. %20 discount or a specific amount, eg. $20 discount.

      6. Enter the minimum shopping total required to apply the coupon code.

      7. Optionally, enter the maximum shopping total required to apply the coupon code.

      8. Select the item types to which the coupon code can be applied using Applicable Products dropdown menu.

      9. Click “Save”.

      Your coupon codes will be ready to use right away.

    • How can my fans use their coupon codes while shopping from my website?
    • Coupon codes are a great way to show your appreciation towards your fans!

      To use their coupons, they can basically enter the coupon code on your checkout page before payment.

    • How to setup pre-orders for my upcoming music?
    • To setup pre-orders for your upcoming music in your musician/band website:

      1. Visit your Control Panel.

      2. Select “Discography” from Edit Content dropdown menu, if not already selected.

      3. Click on “Add Content” card. This will create the space needed to showcase the new album you are adding.

      4. Fill out the text fields in Edit Content with correct information and upload your album artwork.

      5. Click “Yes” under “In Pre-Order?”.

      6. If you are selling your music digitally on Noiseyard, upload the tracks to Track List and set your price in “Pricing”. If you aren’t, enter your Preorder Embed Code in the related field and provide the track names and ISRC codes under Track List, if preferred. To keep adding tracks, click “Add More” button at the bottom-right.

      7. Click on the checkbox next to “Include in Pre-Order” for tracks you’d like to include to the pre-order.

      Your album will appear in pre-order.

      -OR-

      1. Go to Edit Site.

      2. Select “Discography” from Page dropdown menu, if not already selected.

      3. Click on “Add more” under Content Overview or select “Edit Contents” tab, click on the “Selected Content” dropdown menu and press “Add More” button at the bottom of the dropdown. Both these actions will create the space needed to showcase the new album you are adding.

      4. Fill out the text fields in Edit Content with correct information and upload your album artwork.

      5. Click “Yes” under “In Pre-Order?”.

      6. If you are selling your music digitally on Noiseyard, upload the tracks to Track List and set your price in “Pricing”. If you aren’t, enter your Preorder Embed Code in the related field and provide the track names and ISRC codes under Track List, if preferred. To keep adding tracks, click “Add More” button at the bottom-right.

      7. Click on the checkbox next to “Include in Pre-Order” for tracks you’d like to include to the pre-order.

      Your album will appear in pre-order.

       

      Please note that:

      • If you’ve renamed the page, please look for the name you’ve set instead of “Discography”.

    • How to release a pre-order album on my Noiseyard website?
    • To release a pre-order album:

      1. When the release date comes, visit your Control Panel.

      2. Select “Discography” from Edit Content dropdown menu, if not already selected.

      3. Click on the card of the album in pre-order. This will take you to Edit Site.

      4. Change the selection from “Yes” to “No” under “In Pre-Order?”.

      5. Double check if you are missing any information.

      Your album will be released.

      -OR-

      1. Go to Edit Site.

      2. Select “Discography” from Page dropdown menu, if not already selected.

      3. Click on the pencil icon next to the album in pre-order under Content Overview.

      4. Change the selection from “Yes” to “No” under “In Pre-Order?”.

      5. Double check if you are missing any information.

      Your album will be released.

       

      Please note that:

      • If you’ve renamed the page, please look for the name you’ve set instead of “Discography”.

    • What is “Tip Jar”?
    • Tip Jar is a feature that can be added to the Homepage of your artist website.

      It enables your fans can show their support directly through voluntary contributions. It's a way for them to express appreciation for your music beyond simply listening. Whether it's a small token or a generous one, it's all about connecting with your audience on a personal level and allowing them to contribute to your journey as a musician!

      We don’t hold any of your funds in Noiseyard. Whenever you receive a payment from a fan, the funds will be transferred directly to your PayPal or Stripe account. To learn how to connect your account, please refer to this article: What should I do receive payments?

      Interested in utilizing this feature in your website? Here’s how: How to add Tip Jar to my website? 

    • How to add Tip Jar to my website?
    • To add Tip Jar to your artist website:

      1. Visit your Control Panel.

      2. Select “Homepage” from Edit Content dropdown menu, if not already selected.

      3. Click on “Add Content” card. This will open Add Content modal.

      4. Click on the checkbox next to Tip Jar.

      5. Click “Save” from the bottom-right.

      A Tip Jar will be added to your Homepage.

      -OR-

      1. Go to Edit Site.

      2. Select “Homepage” from Page dropdown menu, if not already selected.

      3. Click on “Add more” under Content Overview. This will open Add Content modal.

      4. Click on the checkbox next to Tip Jar.

      5. Click “Save” from the bottom-right.

      A Tip Jar will be added to your Homepage.

       

      Please note that:

      • If you’ve renamed the page, please look for the name you’ve set instead of “Homepage”.

      • Want to learn what can you use Tip Jar for? This article will help: What is Tip Jar?

    • Do you take commissions from my sales?
    • No, we don’t take any commissions from your sales—Noiseyard is 100% commission-free!

      We also don’t hold any of your funds. All payments from your sales go directly to you.

      The only fee you'll encounter is the transaction fee charged by your payment gateway, such as PayPal or Stripe. We recommend checking your payment gateway’s website for detailed information.

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