BACK TO POLICIES

Last Updated: Jan 14, 2025

Refund Policy

1. No Refunds After Service Activation

Once Noiseyard's services are activated (i.e., when your website goes live after the 30-day trial), we do not offer refunds. The subscription fee is non-refundable unless required by applicable law. By activating the service, you acknowledge that the provision of the service begins immediately, and you waive your right to withdraw as per relevant consumer protection laws.


2. Trial Period and Cancellation

You may cancel your subscription at any time before the trial period ends by contacting our Support Team at support@noiseyard.com.

If canceled during the trial period, your paid subscription will not begin, and no charges will be applied.

To avoid billing, please ensure your account is canceled before the trial period concludes. Failure to cancel on time will result in a charge for the subscription fee, which will be non-refundable.


3. Pausing Subscriptions

Noiseyard allows you to pause your subscription for a duration of 1, 2, or 3 months. By pausing their subscription, the user states that they understand their subscription will automatically resume after the selected pause duration, and the associated fee will be charged at the end of this said duration, as stated on the Website.

During the Pause:

  • Your website will be taken offline and will not be accessible to visitors.

  • All subscription features, including newsletter tools, will be temporarily disabled.

End of Pause Duration:

Once the pause period expires, your subscription will automatically resume.

  • Your website will go back online and be accessible to visitors.

  • All features, including newsletter tools and other services, will be reactivated.

  • The applicable subscription fee for your plan will be charged at the start of the resumed billing cycle.


Refunds:

Refunds will not be issued for any paused subscription periods. You can manage your subscription status, including pausing or resuming it, via your account settings or by contacting our Support Team.

Flexibility:

You can pause your subscription at any time during an active billing period, but the pause will only take effect at the start of the next billing cycle.

Resuming Before the Pause Ends:

If you choose to resume your subscription before the pause duration ends, the website and all associated services will be reactivated immediately, and the applicable subscription fee will be charged for the resumed period.


4. Tier Upgrades

  • All tier subscription upgrades are non-refundable.

  • If you upgrade your tier, you will be charged the additional amount for the new tier.

  • Downgrades: You cannot downgrade your subscription and receive a pro-rated refund. If you downgrade, the change will take effect at the start of the next billing period.


5. Duplicate Purchases

Refunds may be issued for duplicate purchases if requested within 7 days of the charge. To resolve such issues, please contact our Support Team.


6. Dispute Resolution for Refund Requests

  • Governing Law: These terms are governed by the laws of Türkiye, without regard to its conflict of law principles.

  • Dispute Resolution: Any disputes related to this Refund Policy or arising from these terms will be resolved through binding arbitration in Türkiye, in accordance with the laws of Türkiye.


7. Changes to This Policy

We may update this Refund Policy to reflect changes in our practices or for legal compliance. Please review this policy periodically for any updates.


8. Contact Information


If you have any questions regarding this Refund Policy, please feel free to reach out to us:

Email: support@noiseyard.com

Address: Hasanpaşa, Nabizade Sk. No:82 / 1, 34722 Kadıköy/İstanbul, Türkiye